Privacy Policy

Last Updated: October 17, 2025

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Your Privacy Matters. At PlayPath AI, we believe in transparency and respect for your personal space. This policy explains how we handle data in our esports companion app.

Introduction

Welcome to PlayPath AI's Privacy Policy. We've designed our app with your privacy as a cornerstone, not an afterthought. This document outlines how we interact with your data — or more importantly, how we don't. We're committed to keeping your gaming journey personal and secure.

Information We Collect

We do not collect personal identifiers such as name, email, or phone number.

What We DO Collect

To provide you with the best esports guidance experience, we collect minimal technical information:

  • Unique Device Identifier: We generate a random, anonymous ID for your device. This helps us deliver personalized AI responses and track app performance without knowing who you are.
  • Usage Analytics: Through Singular, we collect anonymized data about how you interact with the app — which features you use, how long you engage, and general navigation patterns. This helps us improve the experience for everyone.
  • Push Notification Tokens: If you opt in to notifications via OneSignal, we store a device token to send you updates about tournaments, industry news, and app features. You control this entirely.
  • AI Input Data:When you send messages or voice inputs in the app, the text content is transmitted to OpenAI, a third-party AI service, and processed to generate AI responses.

What We DON'T Collect

Here's what we deliberately avoid:

  • Your name, email address, phone number, or any personally identifiable information
  • Your location data or precise geolocation
  • Your contacts, photos, or any content from your device
  • Your gaming accounts, passwords, or credentials
  • Your payment information (we don't process transactions)
  • Your social media profiles or connections

Important: Users do not share data with each other through our app. There are no social features, friend lists, or peer-to-peer data exchanges. Your journey is yours alone.

How We Use Your Information

The limited data we collect serves specific purposes:

  1. AI-Powered Assistance: We send your text input to OpenAI, a third-party AI service, to generate AI responses for gaming assistance and career guidance.
  2. App Improvement: Analytics from Singular help us understand which features resonate with users, identify bugs, and optimize performance across different devices.
  3. Relevant Notifications: With your permission, OneSignal enables us to notify you about upcoming tournaments, breaking esports news, and new app features that match your interests.
  4. Service Stability: We monitor app crashes and technical issues to maintain a smooth, reliable experience.

Third-Party Services

To deliver our features, we partner with trusted service providers:

Singular (Analytics Platform)

Singular helps us understand app usage patterns through anonymized analytics. They collect device identifiers and interaction data but cannot identify you personally. Learn more at Singular's Privacy Policy.

OneSignal (Push Notifications)

OneSignal manages our push notification system. When you opt in, they store a device token to deliver timely updates. You can opt out anytime through your device settings. Read their policy at OneSignal's Privacy Policy.

OpenAI (AI Processing Service)

OpenAI processes user text inputs to generate AI responses. No account data, personal identifiers, or contact information is shared with OpenAI.

This data is not used to build user profiles or for advertising purposes.

Data Storage and Security

We take security seriously, even for minimal data. Your device identifier and notification tokens are encrypted in transit and stored securely on cloud servers. We implement industry-standard security measures including:

  • SSL/TLS encryption for all data transmission
  • Regular security audits and updates
  • Access controls limiting who can view analytics data
  • Automated monitoring for suspicious activity

Your Rights and Control

You have complete control over your experience:

  • Opt Out of Notifications: Disable push notifications anytime through your iOS device settings.
  • Limit Analytics: You can enable "Limit Ad Tracking" on your iOS device to restrict analytics collection.
  • Reset Your Identifier: Uninstalling and reinstalling the app generates a new anonymous device ID, effectively giving you a fresh start.
  • Request Information: Contact us anytime to ask about the data associated with your device identifier.

Children's Privacy

PlayPath AI is designed for esports enthusiasts of all ages. However, we do not knowingly collect personal information from children under 13. Since we don't collect identifiable data, we cannot determine users' ages. Parents and guardians should supervise their children's app usage and contact us if they have concerns.

International Users

PlayPath AI is available worldwide. By using our app, you acknowledge that your anonymized data may be processed and stored in various countries where our service providers operate, including the United States. We ensure all partners maintain adequate data protection standards.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through the app or via push notification (if you've opted in). Continued use of PlayPath AI after changes indicates your acceptance of the updated policy.

Contact Us

Have questions about your privacy or how we handle data? We're here to help:

  • Developer: Vivian Wing-Yan Lam
  • Email: [email protected]
  • Response Time: We typically respond within 48 hours

Bottom Line: We collect minimal data to make PlayPath AI work smoothly. We don't sell your information, we don't create advertising profiles, and we don't share your data with third parties beyond the essential services mentioned above. Your esports journey is yours to own.

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